Subprocessors

Last updated: February 14, 2026

This page lists all third-party service providers (subprocessors) that OpenClaw Cloud uses to deliver our services. We notify customers of changes to this list via email.

Infrastructure & Hosting

Company	Purpose	Location	Safeguards
Hetzner Online GmbH	Server infrastructure (dedicated servers)	🇩🇪 Germany (Nuremberg)	EU company, GDPR native
Cloudflare, Inc.	CDN, DDoS protection, DNS	🇺🇸 USA (EU data processing)	EU SCCs, EU-US DPF

Payments & Billing

Company	Purpose	Location	Safeguards
Polar.sh	Payment processing, subscriptions	🇪🇺 EU	EU company
Stripe, Inc.	Payment processing (via Polar.sh)	🇺🇸 USA	EU SCCs, EU-US DPF

AI Services (Optional)

Company	Purpose	Location	Safeguards
OpenRouter	AI API routing (if using credits)	🇺🇸 USA	EU SCCs

Note: If you bring your own API keys, AI requests go directly to your provider (Anthropic, OpenAI, Google, etc.) — no data passes through OpenRouter.

Analytics & Marketing

Company	Purpose	Location	Safeguards
Microsoft Clarity	UX analytics, session recordings	🇺🇸 USA	EU SCCs
Google Ads	Advertising conversion tracking	🇺🇸 USA	EU SCCs, consent-based

Communications

Company	Purpose	Location	Safeguards
Resend	Transactional emails	🇺🇸 USA	EU SCCs

Changes to This List

We will notify customers at least 14 days before adding new subprocessors. If you object to a new subprocessor, you may terminate your subscription without penalty.

To receive subprocessor change notifications, ensure your account email is current.